To start the exchange process for your order, please enter your email address or phone number and the order number below. As a reminder, all sale items are FINAL SALE & returns/exchanges are for in-store credit ONLY
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- Item must NOT be a sale item
Please note: Sale items or free gifts are not returnable! And all exchanges/returns are for store credit only!
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my in-store credit?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your credit.
- If you are approved, then your in-store credit will be processed, and a online giftcard will be automatically be sent to your email within 10 working days.