Returns and exchanges

To start the exchange process for your order, please enter your email address or phone number and the order number below. As a reminder, all sale items are FINAL SALE & returns/exchanges are for in-store credit ONLY

How do I return?

  • Enter your order number and email address in the fields above and click Start

  • Follow the instructions and select the items you want to return or exchange

  • You will get a confirmation email with the shipping instructions once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • All item must be in original condition

    • For clothing, unwashed and unworn

    • In the original packaging

  • Item must NOT be a sale item 

 

Please note: Sale items or free gifts are not returnable. All returns are for store credit or size exchange only. If selecting a size exchange, we will cover the shipping of sending the replacement size to you. 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my in-store credit?

  • Package and ship your item back as per the email instructions.

  • We will send you an email notification once we have received your returned item. 

    • Store credit: once your return is inspected we will notify you of the approval of your credit.

    • Size exchange: Your replacement will ship once we receive your original item

  • You will receive an email with a code for your online credit.